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- Looks
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- HackersCatalog
believes that Merchandise can be mis-handled
during shipping, incorrectly manufactured, or
may have problems that are out of our
control. This is why we adhere to the Return
Policy stated here. Please read this fully to
understand the procedure in which to return
faulty items.
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- Return
Policy and Procedure:
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- Returns will
only be accepted if accompanied by a RMA (
Return Merchandise Authorization ) number
attached to the item and package. This RMA
number will only be given if the items meet
the return requirements listed below !. Items
are not returnable because you don't like
them, or don't understand them. This number
can be obtained by contacting
info@hackerscatalog.com.
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- Only the
Following Items are available to be returned
for credit, exchange or refund of the
purchase price only, We reserve the right to
charge by law a minimum 15% for restocking of
the merchandise accepted for
return:
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- Electronic
Hardware found to be faulty at delivery. Once
returned this equipment will be tested by our
technical staff to insure it is faulty. At
that time, either exchange or refund will be
determined by EXTREME MEDIA. We reserve the
right to refuse refund of merchandise
returned as faulty when operating normally
upon return.
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- Software
found to be faulty upon attempt to load or
view in a computer. Scratches or abuse do not
make a product returnable and no refunds will
be given to merchandise returned damaged or
incomplete.
- Items not
available to be returned
include:
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- Books:
Because of the ability to read, copy or
redistribute material contained in the books,
no refunds are given on these items.
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- CD Software:
Because of the ability to read, copy or
redistribute material contained in the
software, no refunds are given on these items
unless they meet the criteria above in which
a (RMA) number will be assigned.
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- Items kept
for over 30 days are subject to
limited refunds for defective merchandise
only. Exchange only as these items were kept
past the normal time for evaluation and
return. Items under 30 days are eligible for
credit minus shipping.
- Clothing
and Wearables:
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- Clothing
Ordered that has been woren is
non-refundable. The item if woren is
available for exchange only if a problem
exists in the manufacturing of the
garment.
- Clothing
ordered that is the wrong size - Exchange
only with all tags still
attached.
- Hats, Pirate
Flags - Returnable only when in original
packaging, factory sealed and returned
withing 30 days of purchase.
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- ALL returns
are subject to review and final authorization
rests on HackersCatalog.com and Extreme
Media. All Sales are otherwise FINAL. NO
Refund is given to those individuals who
cannot commit a crime using our products, IT
IS NEVER OUR INTENT for this information to
be used to break any laws, either local or
abroad. Information sold here is for
informational purposes only and the consumer
is responsible for checking local and federal
law for uses of such products in there
area.
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- Thank you
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- HackersCatalog.com
- Extreme
Media
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